Return Policy

📦 30-Day Refund Policy

We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

✅ Eligibility for Refunds

  • You have 30 calendar days from the date you receive your item to request a refund.

  • To be eligible, your item must be:

    • Unused and in the same condition you received it

    • In the original packaging

    • Accompanied by a valid receipt or proof of purchase

🚫 Non-Refundable Items

We do not offer refunds on:

  • Gift cards

  • Downloadable software or digital products

  • Personalized or custom-made items

  • Items marked as “Final Sale”

🔁 Exchanges

If you received a defective or damaged item, we’re happy to exchange it for the same item. Please contact us within 7 days of receiving your order.

💸 How to Request a Refund

  1. Email us at owenaugust417@gmail.com with your order number and reason for the return.

  2. We'll reply with instructions and a return shipping address.

  3. Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund.

📬 Return Shipping

  • You will be responsible for paying your own shipping costs for returning the item.

  • Shipping costs are non-refundable.

  • If the item is defective or incorrect, we will cover the return shipping.

💳 Refund Processing

  • Approved refunds will be processed to your original method of payment within 5–10 business days.

  • If you haven’t received your refund yet, please check with your bank or card provider before contacting us.